Privacy Policy

Introduction

Welcome to MinimaxAI.video, an independent AI-powered platform for generating videos and images. MinimaxAI.video is an independent platform and is not owned or operated by MiniMax or any other model provider available on our platform.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

By using MinimaxAI.video, you agree to the practices described in this policy.

Information We Collect

Account Information: When you create an account, we collect your email address, name, and profile picture (if provided by a sign-in provider such as Google), along with the information needed to authenticate you and manage your account.

Content You Submit: When you generate a video or image, we collect the prompts, reference images, and other inputs you provide, as well as the resulting outputs, so we can process your request and show the results in your account history.

Usage Data: We automatically collect information about how you interact with our services, such as pages visited, features used, generation history, credits consumed, and session duration.

Device Information: We may collect your device type, browser type, operating system, and IP address for analytics, security, advertising, and fraud-prevention purposes.

Payment Information: Purchases are processed securely by third-party payment processors such as Stripe. We receive order details (such as the plan purchased, amount, and payment status), but we do not store your full payment card information.

Support Communications: If you contact us or submit a support ticket, we collect the content of your messages and any attachments you send.

Advertising and Analytics Identifiers: When analytics or advertising tools are active on our site, cookies, web beacons, pixel tags, IP addresses, and similar identifiers may be used by us and by third parties (including Google) to measure traffic, prevent abuse, and serve or personalize ads.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your generation requests and deliver the results
• Manage your account, credits, and subscriptions
• Process transactions and send related notifications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve performance and user experience
• Detect, prevent, and address security issues, fraud, and abuse
• Show advertisements, measure ad performance, and support advertising partners such as Google
• Comply with legal obligations

AI Model Providers

To generate videos and images, we send your prompts and uploaded reference images to the AI model provider that runs the selected model. These providers process your inputs only to return the generated output to us, under their own terms and privacy policies. Please do not include sensitive personal information in your prompts or uploads.

How We Share Your Information

We do not sell your personal information. We share information only in these cases:

• Service Providers: With trusted vendors who help us operate the service, including AI model providers, cloud hosting and storage, payment processing, email delivery, and analytics.
• Legal Requirements: When required to comply with applicable law, regulation, legal process, or a lawful request from public authorities.
• Protection of Rights: To protect the rights, property, or safety of MinimaxAI.video, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language and theme), and gather analytics data. You can manage or disable cookies through your browser settings, but some features of the service may not work properly without them.

Analytics

We use analytics tools, which may include Google Analytics and similar services, to understand how visitors use MinimaxAI.video. These tools may use cookies, IP addresses, and other identifiers to collect usage information on our behalf. Analytics data helps us improve performance, content, and product features.

Advertising

We may display ads served by third-party vendors, including Google. These vendors may use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and restricted access to our systems. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to provide our services, fulfill the purposes described in this policy, or comply with legal obligations. Generated content and account data are kept while your account is active. You may request deletion of your account and associated data at any time.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, please contact us at the email below. We will respond within a reasonable timeframe.

Children's Privacy

Our services are not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

International Data Transfers

Your information may be processed and stored in countries other than your own, where data protection laws may differ. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective once posted on this page, and the "Last updated" date above will reflect the latest revision. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@minimaxai.video